Cabinet Warranty Information

 

Bath Warranty Information
Kitchen Warranty Information

 

Bath Warranty 

  • Limited Lifetime Warranty - Covers all American Classics vanities.
  • Limited 5-Year Warranty - Covers all American Classics vanity cabinets with tops, medicine cabinets, bath storage cabinets and bath mirrors.

What This Warranty Covers: RSI Home Products, Inc. (“RSI”) warrants its parts and products to be free of substantial defects in materials and workmanship from the original date of purchase under normal home use.  This warranty is offered only to the original consumer purchaser and may not be transferred.

How Long The Warranty Lasts: Coverage for all vanity cabinets and vanity tops lasts for the life of the product.  Coverage for vanity cabinet combos, medicine cabinets, mirrors, light bars and bath storage cabinets lasts for 5 years from the original date of purchase.

What RSI Home Products Will Do Under The Warranty: During the warranty period, RSI, at it’s option, will repair or replace any part or product that proves to have substantial defects in materials or workmanship, or RSI will provide an equivalent replacement product. In keeping with our policy of continuous product improvement, RSI reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products we previously manufactured.

How State Law Applies: This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Implied Warranties: RSI disclaims any implied warranty of merchantability, and there are no warranties that extend beyond the descriptions on the face hereof.  To the extent that such disclaimer is not valid under applicable law, any implied warranty shall be coextensive in duration with this warranty.

Wood, Cultured Marble and Solid Surface Technology Characteristics, Aging and Printing Limitations: Because of the varying natural characteristics of wood and the effects of aging, product shown in displays and/or printed materials will not be an exact match to new cabinetry you will receive. Depending on the wood characteristics, the age of a sample and the environment of the showroom, samples will show some degree of variation from new product.  In addition, you should not expect all doors, drawer fronts, trim or molding to match exactly in either finish or grain. Variation in wood, cultured marble and solid surface technology material is normal and unavoidable. In addition, it is not possible to exactly match our colors in printed materials. Therefore, you should view the actual samples when making your color selection.

What This Warranty Does Not Cover: This warranty does not cover any problems or damage which result from improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use, improper maintenance, non-RSI repairs, accidents, or acts of God, such as hurricanes, fire, earthquakes or floods. This warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any defects in the product, such as labor charges for installation or removal of the product or any associated products. This warranty does not cover defects or damage caused by normal wear & tear, alterations, environmental conditions, humidity absorption, or mold.  In addition, variations in wood grain, finish color, aging or other natural wood and stain characteristics are not considered defects and are not covered by this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How to Obtain Warranty Service: If you need replacement parts or would like to make a warranty claim, please contact our Customer Service Representative by mail, email, fax or telephone at the address or phone numbers listed on this page.  All warranty claims must include the model number of the product, copy of the original receipt and the nature of the problem.  In addition, RSI may at its discretion require inspection of the installation site or authorize the prepaid return of the claimed defective part. Merchandise not pre-approved for return will not be accepted and the associated claim not accepted.

Products should be examined for defects prior to installation.  This warranty also does not cover labor charges for installation or removal of the product or any associated products.  If upon inspection you find our product has a damaged or missing part, it may not be necessary to return the unit to the store of purchase.  Please contact RSI customer service to obtain a replacement part.


Kitchen Warranty

  • Limited Lifetime Applies to All Finished Cabinetry
  • 1 Year Limited Applies to All Unfinished Cabinetry

What This Warranty Covers: RSI Home Products, Inc. ("RSI") warrants its parts and products to be free of substantial defects in materials and workmanship from the original date of purchase under normal home use. This warranty is offered only to the original consumer purchaser and may not be transferred.

What RSI Home Products Will Do Under The Warranty: During the warranty period, RSI will repair or replace any part or product that proves to have substantial defects in materials or workmanship, or RSI will provide an equivalent replacement product. In keeping with our policy of continuous product improvement, RSI reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products we previously manufactured.

How State Law Applies: This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Implied Warranties: RSI disclaims any implied warranty of merchantability, and there are no warranties that extend beyond the descriptions on the face hereof. To the extent that such disclaimer is not valid under applicable law, any implied warranty shall be coextensive in duration with this warranty.

Wood Characteristics, Aging and Printing Limitations: Because of the varying natural characteristics of wood and the effects of aging, product shown in displays and/or printed materials will not be an exact match to new cabinetry you will receive. Depending on the wood characteristics, the age of a sample and the environment of the showroom, samples will show some degree of variation from new product. In addition, you should not expect all doors, drawer fronts, trim ormolding to match exactly in either finish or grain. Variation in wood is normal and unavoidable. In addition, it is not possible to exactly match our colors in printed materials. Therefore, you should view the actual samples when making your color selection.

What This Warranty Does Not Cover: This warranty does not cover any problems or damage which result from improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use, improper maintenance, non-RSI repairs, accidents, or acts of God, such as hurricanes, fire, earthquakes or floods. This warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any defects in the product, such as labor charges for installation or removal of the product or any associated products. This warranty does not cover defects or damage caused by normal wear & tear, alterations, environmental conditions, humidity absorption, or mold. In addition, variations in wood grain, finish color, aging or other natural wood and stain characteristics are not considered defects and are not covered by this warranty. Some states do not allow the exclusion or limitation of incidentalor consequential damages, so the above limitation or exclusion may not apply to you.

How to Obtain Warranty Service: If you need replacement parts or would like to make a warranty claim, please contact our Customer Service Representative by mail or telephone at (888) 578-4009. All warranty claims must include the model number of the product, copy of the original receipt and the nature of the problem. In addition, RSI may at its discretion require inspection of the installation site or authorize the prepaid return of the claimed defective part. Merchandise not pre-approved for return will not be accepted and the associated claim not accepted.

Products should be examined for defects prior to installation. This warranty also does not cover labor charges for installation or removal of the product or any associated products. If upon inspection you find our product has a damaged or missing part, it may not be necessary to return the unit to the store of purchase. Please contact RSI customer service to possibly obtain a replacement part.